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Return Policy

At swimsuitsnova.com, customer satisfaction is always our top priority.We thoroughly check all swimsuits for quality before they leave our hands. Welcome you to try on our swimsuits in your own home and return it within 30 days of purchase if it doesn't meet your expectations. The detailed return policy is below.
Cancellation Policy:
Orders can be canceled only before shipping. Any orders that have been shipped out order can not be canceled.
If you want to cancle order please contact our Support Center : support@swimsuitsnova.com, we will arrange the cancellation in 24 hours.

30 Days Returns Warranty:
We provide a fast and comfortable exchange and return procedure.
1. Swimsuitsnova's Responsibility:
If swimsuitsnova is responsible for shipping the incorrect items/defective /damaged, we will allow a refund or an exchange.Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement.

2.Customer's Responsibility:
If the customer has ordered an incorrect size&product or personal reasons , customers can return the item to us to get the refund (product price only) .The specific fee should be based on the express company you choose.

* Additional notes about Warranty *
1.Swimwear and lingerie must be tried on over your own underwear. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
2.Return packages should be authorized. Any return request not authorized by our support center will not be honored.
3.Please include order number with the parcel to avoid problems upon us receiving your return package.
4.We can't be held responsible for items lost in transit, Recommend you send your return back by registered post and retain proof of postage.
5.Return Address:
Please contact us immediately at our Support Center : support@swimsuitsnova.com if you wish to return any items to the nearest return address.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

Compensation Time-frame:
For returned items or items for exchange, we will need 3-7 business days upon receiving your item(s) to process the solution. If have any question, please contact us immediately at our Support Center:support@swimsuitsnova.com.
The refund will be made via the same payment method used to make the purchase. The refund time-frame is as below:

Paypal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days

Company Address: Huinan Industrial Zone, Yucheng Village, Zhangban Town, Taishang Investment Zone, Quanzhou, Fujian, China