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Please note:1.The size charts may vary due to different products or suppliers. Measurements shown in the size guide refer to measurements of the garment, and not body measurements.2.Made of different fabric, the elasticity of clothing varies. Please check the elasticity description on our product page.Usually, you need to add 2~3 cm from the garment measurement to body measurement.
Swimsuitsnova.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We hope your understanding.
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It usually takes 1-4 business days for your order (while some items may need 6-9 business days). We will send you an email if the processing time takes longer than expected.
Shipment takes approximately 10 to 20 business days to reach destination countries. Express logistics takes about 3-6 days.
Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.
1、Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 1-4 (while some items may need 6-9 business days)business days and is NOT included in the overall "shipping time".
2、All packages have specific tracking information.
3、You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
4、Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out. You can also track it in user account on swimsuitsnova.com. We will also e-mail you if there is any unsuccessful delivery. After you receive the order you purchased, you are free to write a review.
Please contact us within 6 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Usually it takes about 12-27 days to some countries. Please submit a ticket within 6 month of shipment if the package does not arrive in time, our Support Center:[email protected] will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.
If any issue during the shipping time or after received the item, please feel free to [email protected], our customer service representatives will offer you a satisfying solution.
Email: [email protected]
Company Address: Huinan Industrial Zone, Yucheng Village, Zhangban Town, Taishang Investment Zone, Quanzhou, Fujian, China